Privacy Policy

Last Updated: [DATE]

SearchDojo ("SearchDojo," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with SearchDojo.ai and related pages, forms, booking tools, and services (collectively, the "Website").

By using the Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with the Website, we may collect different types of information.

Information You Provide Directly

When you request an AI Visibility Audit, book a strategy call, contact us, submit an inquiry, or otherwise communicate with SearchDojo, we may collect information such as:

  • Name;
  • Business or company name;
  • Email address;
  • Phone number;
  • Website URL;
  • Job title or role;
  • Information about your business;
  • Information about your SEO or search visibility needs;
  • Information you provide regarding your marketing objectives;
  • Messages, questions, or other information you submit; and
  • Any other information you voluntarily provide.

Please do not submit sensitive personal information through our Website unless specifically requested and necessary for the service you are requesting.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically by your browser, device, hosting provider, analytics services, or other technologies.

This may include:

  • IP address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Approximate geographic location;
  • Referring website or URL;
  • Pages visited;
  • Time spent on pages;
  • Links or buttons clicked;
  • General Website interaction information;
  • Date and time of visits; and
  • Other technical or usage information.

The exact information collected may depend on your device, browser, settings, and the technologies enabled on the Website.

2. Cookies and Similar Technologies

SearchDojo may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate, analyze, and improve the Website.

These technologies may be used for purposes such as:

  • Keeping the Website functioning properly;
  • Understanding how visitors use the Website;
  • Measuring Website performance;
  • Understanding conversion activity;
  • Improving the user experience;
  • Measuring advertising campaigns; and
  • Delivering or measuring relevant marketing.

The specific technologies used on the Website may change over time.

Depending on the services currently enabled on the Website, these technologies may include analytics and advertising technologies provided by third parties such as Google or Meta.

[CONFIRM WITH CLIENT WHICH COOKIE/ANALYTICS TECHNOLOGIES ARE ACTUALLY ACTIVE BEFORE PUBLICATION.]

You may be able to control or disable certain cookies through your browser settings. Some Website functionality may not operate properly if certain cookies are disabled.

3. How We Use Your Information

We may use information we collect for purposes including:

  • Responding to inquiries;
  • Providing requested audits or consultations;
  • Scheduling strategy calls;
  • Communicating with prospective or existing clients;
  • Understanding your business and search visibility needs;
  • Providing and improving our services;
  • Managing client and prospect relationships;
  • Sending requested information;
  • Sending service-related communications;
  • Measuring Website performance;
  • Understanding Website usage;
  • Measuring marketing and advertising campaigns;
  • Detecting, preventing, and addressing fraud, abuse, security incidents, or technical problems;
  • Maintaining and improving the Website;
  • Complying with applicable legal obligations; and
  • Protecting our rights, property, and legitimate business interests.

We will not use your personal information for purposes materially different from those described in this Privacy Policy without providing additional notice where required by applicable law.

4. Lead Forms and Communications

If you submit your information through a SearchDojo form, such as an AI Visibility Audit request or strategy-call request, we may use the information you provide to:

  • Respond to your request;
  • Contact you about the requested service;
  • Evaluate whether SearchDojo's services may be appropriate for your business;
  • Schedule or facilitate a consultation;
  • Follow up regarding your inquiry; and
  • Provide information related to SearchDojo's services.

If you provide your contact information for marketing communications, we may also send you marketing or promotional communications where permitted by applicable law.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions contained in the communication or by contacting us directly.

5. Information About Your Business

Because SearchDojo provides SEO and AI search visibility services, you may voluntarily provide information about your business, website, marketing activities, search performance, competitors, locations, services, or other business-related information.

We may use this information to understand your needs, conduct requested audits or assessments, prepare recommendations, communicate with you, and provide services.

You should only provide information that you have the right to share with SearchDojo.

6. How We Share Information

We may share personal information with third parties where reasonably necessary to operate our business, provide requested services, or fulfill the purposes described in this Privacy Policy.

Depending on how the Website and business are operated, these parties may include:

Service Providers

We may use third-party service providers for functions such as:

  • Website hosting;
  • Analytics;
  • CRM and lead management;
  • Email communication;
  • Calendar and appointment scheduling;
  • Form processing;
  • Advertising and conversion tracking;
  • Cloud storage;
  • Security;
  • Business administration; and
  • Other technology or operational services.

These providers may process information on our behalf and may only receive information reasonably necessary for the services they provide.

Professional Advisors

We may disclose information to lawyers, accountants, consultants, insurers, auditors, or other professional advisors where reasonably necessary.

Legal and Safety Requirements

We may disclose information when we believe disclosure is reasonably necessary to:

  • Comply with applicable law;
  • Respond to lawful legal requests;
  • Protect our rights or property;
  • Protect the safety of our users or others;
  • Investigate fraud or abuse; or
  • Enforce our agreements and policies.

Business Transfers

If SearchDojo is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

7. Third-Party Services

SearchDojo may use or integrate third-party services to operate the Website and business.

These may include analytics, advertising, scheduling, CRM, hosting, payment, communication, or other technology providers.

Third-party services may collect or process information according to their own privacy policies and terms.

SearchDojo does not control the privacy practices of independent third parties.

[INSERT ACTUAL THIRD-PARTY SERVICES USED BY THE BUSINESS.]

Examples could include:

  • Google Analytics;
  • Google Tag Manager;
  • Meta Pixel;
  • Calendly or another scheduling platform;
  • CRM platform;
  • Email marketing platform;
  • Webflow hosting/services; and
  • Other services actually implemented on the Website.

Only include services that SearchDojo actually uses.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

The length of time we retain information may vary depending on:

  • The type of information;
  • The purpose for which it was collected;
  • Whether you have an ongoing relationship with SearchDojo;
  • Legal or regulatory requirements; and
  • Legitimate business needs.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.

10. International Data Transfers

SearchDojo and its service providers may process or store information in countries other than the country in which you reside.

As a result, your personal information may be transferred to or processed in jurisdictions that may have different data protection laws than your jurisdiction.

Where required by applicable law, we will take appropriate steps to provide legally required protections for international transfers of personal information.

11. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of certain personal information;
  • Request restriction of certain processing;
  • Object to certain processing;
  • Request portability of certain information;
  • Withdraw consent where processing is based on consent;
  • Opt out of certain marketing communications; and
  • Lodge a complaint with an applicable data protection authority.

These rights are not absolute and may be subject to exceptions or limitations under applicable law.

To make a privacy-related request, contact us using the information provided below.

We may need to verify your identity before fulfilling certain requests.

12. Marketing Communications

If you receive marketing communications from SearchDojo, you may unsubscribe at any time.

For email communications, you can generally unsubscribe by clicking the "Unsubscribe" link included in the email.

You may also contact us directly to request that we stop sending marketing communications.

Please note that you may continue to receive necessary administrative or transactional communications relating to services you have requested or purchased.

13. Children's Privacy

The Website is not intended for children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

14. Do Not Track

Some web browsers offer a "Do Not Track" setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, the Website may not respond to such signals unless required by applicable law.

15. Links to Other Websites

The Website may contain links to websites or services operated by third parties.

This Privacy Policy does not apply to those third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

SearchDojo is not responsible for the privacy practices, content, or security of third-party websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

Where required by applicable law, we will provide additional notice of material changes.

Your continued use of the Website after the updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

SearchDojo
Website: https://searchdojo.ai
Email: [INSERT PRIVACY/CONTACT EMAIL]
Address: [INSERT REGISTERED BUSINESS ADDRESS]